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Soft Skills for Tough Issues
Fostering Interpersonal Communication in the Workplace
Jean Eva Thumm, LMFT, CPC

Are you ready to move ahead to a position of leadership in the workplace?

As a key decision-maker or future business leader in your organization, you will want to know about an exciting new interactive book authored by executive coach and workplace trainer Jean Eva Thumm.

Soft Skills for Tough Issues: Fostering Interpersonal Communication in the Workplace is a comprehensive guide to workplace challenges, including how

to communicate utilizing the technique of active listening

to identify and utilize nonverbal communication

to recognize and avert unhealthy communication patterns

to understand the implications of personality type on communication

to motivate employees

to use apology as an appropriate form of communication

Soft Skills for Tough Issues looks at a variety of assessment tools for working with both individuals and teams, such as the MBTI, the DISC, the PIAV, and Spiral Dynamics. It also examines such cutting-edge issues as

ethics/spirituality in the workplace
the effectiveness of coaching and mentoring
learning opportunities in your organization
techniques to motivate employees and teams
how to utilize the tools of good parenting to guide and support your direct reports, and
the value of longer-term planning

Chapter 9, entitled "Perform, Review, Perform, Review," will help you to

Examine a variety of factors which impact an employee's performance level

Compare different leadership styles

Identify six factors which determine how employees will perform

Be able to answer the question, "Why do performance appraisals?"

Identify manipulative tactics employees often use

Understand the two hallmarks of any performance assessment tool

Learn to discern who is or is not an objective rater

Identify a variety of performance assessment devices

Develop an action plan for employee improvement

As the work arena of our lives continues to demand more time and energy from each of us, the workplace has become “the family away from family.” According to Ms. Thumm, workplace families need to have strong and compassionate leadership -- leaders who can model exemplary behavior for employees and who can provide both the support and the discipline that their direct reports need in order to perform optimally.

Soft Skills for Tough Issues helps you look squarely at workplace issues and provides the necessary guidance for you to communicate with and motivate those under your supervisory care.

Jean Eva recently presented material from her book at the 40th Anniversary of WIC, held in Albuquerque, NM. She delivered an interactive lecture on "Personality Type in the Workplace." This material was well received, and many audience members purchased a copy of Soft Skills for Tough Issues.. Why don't you order your copy today!

You can order a copy of Soft Skills for Tough Issues on www.amazon.com, where it is available in hard copy or in the Kindle version.

ISBN (TP) : 978-1-4363-2878-4

ISBN (HB) : 978-1-4363-2879-1

Xlibris: http://www.xlibris.com or at Amazon.com

How to get the most from Counseling & Coaching
How to Get the Most from Counseling and Coaching: A Guide for Neophytes, a Review for the Rest of Us.
Jean Eva Thumm, LMFT, CPC

How to Get the Most from Counseling and Coaching

All you need to know to select the right counselor for you; what you can expect from different counseling modalilties, for example, CBT; Inner Child work; couples therapy. You will also learn

How to negotiate fee schedules
How to work with flexibility in your and your counselor's schedule
How to help plan your therapy, plus much more!

We address the nuts and bolts of different healing strategies for anxiety, depression, post-traumatic stress, addiction, marital and family issues, plus goals and healing modalities for individuals.

Chapter Headings

Chapter One Choosing a Counselor
Chapter Two Thinking about your Goals
Chapter Three Negotiating a Fee
Chapter Four Counseling or Coaching?
Chapter Five Where Do We Go from Here?

Bio on Back Cover

Jean Eva Thumm, LMFT, CPC, is a coach and counselor at Beyond the Horizons Consulting, LLC, in Seaford, Delaware. She loves her work and uses a uniquely tailored approach to every individual, couple of family entering her office. Her first book, Soft Skills for Tough Issues: Fostering Interpersonal Communication in the Workplace, is also available online.

Reviews

"Jean Eva’s book is straightforward, simple, to the point, and wise. She covers everything one needs to know prior to choosing a coach or counselor, and is also beneficial to those who have already started seeing a professional. What a GIFT for a professional coach and counselor to share what she knows about the process you may be going through something I’ve never known a provider to do before! Whether you desire to be on a journey of self-discovery, healing, overcoming obstacles, making decisions, achieving a particular goal, or obtaining more self-confidence, this book is a MUST READ!" - Lyn Kelley, PhD., MFT, CPC

"This is a useful book for both the consumer of psychological counseling services and for allied medical professionals who wish to understand the array of services available. If you have a life situation or experience that is troubling you and don’t know where to look for help, this book will provide clear guidance." - Suzanne Codato, PTA, Retired, Easter Seals

How to Get the Most from Counseling and Coaching is available on Kindle and Amazon.

ISBN : 9787-1-7315-1972-6

Amazon.com